National Cancer Patient Experience Survey (NCPES) Award

Best practice in using National Cancer Patient Experience Survey (NCPES) data to improve services: a new national award

Announced: June 2018

This year’s Public Health England (PHE) Cancer Services, Data and Outcomes conference saw the launch of a new, patient-led, national award to recognise excellence and best practice in using NCPES data to improve services. The first winners will be announced in 2019.

The award will align with the English national cancer strategy by focussing on improved patient experience. There are many great examples of the use of NCPES data and patient involvement to improve services across England.
We want to reward these and encourage more.

Over the coming months a group led by patient representatives and supported by Macmillan Cancer Support, NHS England and PHE will be working to shape the criteria for the award. If you are interested in helping to shape this award then please do get in touch by e-mailing:

Who will be able to apply for the award?

Entries may be made on behalf of NHS Trusts, Cancer Alliances or Clinical Commissioning Groups (CCGs) as well as charities, research groups and national bodies. The award is still in development but we would be open to entries that represent a broad range of different projects that have used NCPES data to improve patient experience.

What are the criteria for the award?

We’re keen to get more input but our initial thoughts are that the award will be open to entries that:
• Use NCPES data to inform changes and measurable improvements in patient experience
• Demonstrate how patients have been involved in analysing data, identifying priorities and developing new ways of service provision
• Use other data sets, along with NCPES data including using other ways of gathering patient feedback, to inform priorities and evaluate impact
• Outline how learning has been maximised
• Implement and share findings and good practice within and across organisations




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